For your convenience, Easymandu purchases can be returned to our Easymandu Store in Kathmandu through message, mail or in person within the 24 hour of the purchase made. Products may be returned if defective, or unwashed and unworn, with the receipt. All sales are to be considered as final after 24 hours of the purchase made. The product exchange is only available through the easymandu purchase receipt. If you did not purchase the products from easymandu, we cannot process your return. You can contact us for more information.
Returns with an original sales receipt:
Products may be exchanged, or refund will be issued in the original form of payment for the price paid when returned, within 24 hours of purchase. A return, exchange or gift receipt does not serve as an original receipt. Easymandu reserves the right to limit returns or exchange and to verify the original sale before processing a return.
Returns without a receipt:
Valid identification is required for all returns and exchanges without an original receipt.
Please note that the product(s) should be unused, unwashed with all original tags intact and should be sent back in original packing along with all parts and a copy of original receipt. To ensure that the quality of the product is maintained, we request you to please make sure that the product(s) are properly packaged when you are returning it.
We review our Return Policy from time to time, and we may make periodic changes to the policy in connection with that review. The revisions in Return Policy will be effective immediately upon being posted on the Website. Therefore, you may wish periodically review this page to make sure you have the latest version. Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Return Policy.